{"id":673,"date":"2026-02-01T05:43:32","date_gmt":"2026-02-01T05:43:32","guid":{"rendered":"https:\/\/quentin-chauffeur-prive.fr\/?page_id=673"},"modified":"2026-02-01T23:51:26","modified_gmt":"2026-02-01T23:51:26","slug":"conditions-generales-de-vente","status":"publish","type":"page","link":"https:\/\/quentin-chauffeur-prive.fr\/en\/general-terms-and-conditions-of-sale\/","title":{"rendered":"GENERAL TERMS AND CONDITIONS OF SALE"},"content":{"rendered":"
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General Terms and Conditions (GTC)<\/h1>\n

Quentin Chauffeur Priv\u00e9<\/strong><\/p>\n\n

Article 1 - Company identification<\/h2>\n

\n Le site quentin-chauffeur-prive.fr<\/strong> is operated by :\n <\/p>\n

\n ALEM QUENTIN<\/strong>
\n Single-member simplified joint-stock company (SASU)
\n Share capital: \u20ac3,500
\n Head office: 5 rue de Cronstadt, 54000 Nancy - France
\n RCS Nancy: 935 195 982
\n Business: chauffeur-driven vehicle (VTC) operation\n <\/p>\n\n

Article 2 - Purpose<\/h2>\n

\n The purpose of these General Sales Conditions (GSC) is to define the conditions under which ALEM QUENTIN\n under which ALEM QUENTIN markets, via its website, chauffeur-driven transportation\n and related services.\n <\/p>\n\n

Article 3 - Scope of application<\/h2>\n

\n These terms and conditions apply to all bookings made via the website, by customers\n or professional customers.\n <\/p>\n

\n They do not apply to bookings made via third-party platforms or partner applications.\n which have their own contractual conditions.\n <\/p>\n\n

Article 4 - Services offered<\/h2>\n

The services offered on the site include<\/p>\n

    \n
  • Provision of a chauffeur-driven vehicle (hourly rate)<\/li>\n
  • Package tours<\/li>\n
  • Event services (weddings, family or private events)<\/li>\n
  • Optional ancillary services (vehicle decoration, provision of a bottle of champagne, specific options)<\/li>\n
  • Subscription-based partnership services<\/li>\n <\/ul>\n

    \n The essential characteristics of each service are presented on the site.\n <\/p>\n\n

    Article 5 - Booking<\/h2>\n

    \n Reservations can only be made via the website. All reservations imply acceptance\n of these terms and conditions.\n <\/p>\n

    \n The company reserves the right to refuse any booking that is manifestly inconsistent or contrary to\n regulations in force.\n <\/p>\n\n

    Article 6 - Rates<\/h2>\n

    \n Prices are quoted in euros, inclusive of all taxes.\n <\/p>\n

    \n The applicable rates are those in force at the time of booking.\n Additional services or options are subject to additional invoicing clearly indicated\n before validation.\n <\/p>\n\n

    Article 7 - Payment terms<\/h2>\n

    Payment is by :<\/p>\n

      \n
    • On line<\/strong> when booking for :\n
        \n
      • sightseeing tours<\/li>\n
      • availability<\/li>\n
      • partnership subscriptions<\/li>\n <\/ul>\n <\/li>\n
      • On board the vehicle<\/strong>, when this option is offered<\/li>\n <\/ul>\n

        Means of payment accepted :<\/p>\n

          \n
        • Credit card<\/li>\n
        • Species<\/li>\n <\/ul>\n

          \n All services must be paid for in full.\n <\/p>\n\n

          Article 8 - Right of withdrawal<\/h2>\n

          \n In accordance with article L221-28 of the French Consumer Code, the right of withdrawal does not apply to\n to passenger transport services provided on a specific date or at specific intervals.\n <\/p>\n\n

          Article 9 - Cancellation and absence of the customer<\/h2>\n

          9.1 Cancellation<\/h3>\n

          \n Cancellations are free<\/strong>, as long as the customer shows up before the scheduled time of\n the scheduled time.\n <\/p>\n\n

          9.2 Customer's absence (no-show)<\/h3>\n

          \n If the customer fails to arrive at the agreed time and place, no refund will be given<\/strong>,\n the service is considered due.\n <\/p>\n\n

          Article 10 - Geographical area of services<\/h2>\n
            \n
          • Sightseeing tours: Lorraine and Alsace<\/li>\n
          • Available in Nancy and surrounding areas<\/li>\n
          • Other services: subject to conditions specified at time of booking<\/li>\n <\/ul>\n\n

            Article 11 - Liability<\/h2>\n

            \n ALEM QUENTIN is subject to an obligation of means.\n <\/p>\n

            \n It cannot be held responsible for delays or non-performance due to circumstances beyond its control\n (weather conditions, traffic, exceptional events, force majeure).\n <\/p>\n\n

            Article 12 - Customer behaviour<\/h2>\n

            \n Dangerous, aggressive or illegal behavior may result in immediate termination of the service\n without refund.\n <\/p>\n\n

            Article 13 - Personal data<\/h2>\n

            \n The personal data collected is used solely to manage reservations and in accordance\n in accordance with current data protection regulations.\n <\/p>\n\n

            Article 14 - Disputes and applicable law<\/h2>\n

            \n These terms and conditions are governed by French law.\n <\/p>\n

            \n In the event of a dispute, an amicable solution will be sought before any legal action is taken.\n Failing this, the competent courts will be those within the jurisdiction of the company's registered office.\n <\/p>\n\n

            Article 15 - Acceptance of the GCS<\/h2>\n

            \n Any reservation made on the site implies full acceptance of the present\n Terms and Conditions of Sale.\n <\/p>\n<\/section>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

            Conditions G\u00e9n\u00e9rales de Vente (CGV) Quentin Chauffeur Priv\u00e9 Article 1 \u2013 Identification de la soci\u00e9t\u00e9 Le site quentin-chauffeur-prive.fr est exploit\u00e9 par : ALEM QUENTIN Soci\u00e9t\u00e9 par actions simplifi\u00e9e \u00e0 associ\u00e9 unique (SASU) Capital social : 3 500 \u20ac Si\u00e8ge social : 5 rue de Cronstadt, 54000 Nancy \u2013 France RCS Nancy : 935 195 982 […]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-673","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t